Technical Support

I cannot login to my account - says "Please check your credentials."
The password is case sensitive, so double check that you've entered the right password. Also, make sure there are no spaces before your email. Try ag...
Mon, 6 Mar, 2017 at 10:07 PM
My Flat Abs Fitness Trial signup won't process!
Sometimes if information is entered incorrectly or the bank isn't processing it for some reason (insufficient funds, etc.), this can happen. Maybe try ...
Fri, 3 Mar, 2017 at 9:08 PM
I didn't receive a welcome email with access to the app!
Make sure you check your junk/spam folder, and also your "promotions" folder if you have GMAIL. It may take up to 15 minutes to arrive. The subjec...
Fri, 3 Mar, 2017 at 9:08 PM
How do I access the app for this program?
You will receive an email with the access link - it may take 15 minutes to come through. (If you haven't received it, check your spam/junk folder or y...
Tue, 27 Feb, 2018 at 1:32 PM
How do I bookmark Flat Abs Fitness on iPhone
The best way to get access to the program day to day is to BOOKMARK your personal access link that was sent to you in your "welcome" email. (Thi...
Wed, 24 May, 2017 at 6:00 PM
How do I bookmark Flat Abs Fitness on Android
The best way to get access to the program day to day is to BOOKMARK your personal access link that was sent to you in your "welcome" email. (This ...
Wed, 24 May, 2017 at 6:04 PM
I can't find the app for this program. Where can I find it?
The program is a web-enabled application that is not available in the App Store. The Flat Abs Fitness  program provides LOTS of information including instru...
Fri, 3 Mar, 2017 at 9:13 PM
I would like to use my program on multiple devices - what should I do?
We love that you want to access the program everywhere! To get access on multiple devices, simply send our support team an email letting them know and they ...
Fri, 3 Mar, 2017 at 9:15 AM
How do I get the program updates?
  Your workouts and meals are updated frequently to keep things fresh for you! To receive the updates, please refresh your browser a couple times and the inf...
Fri, 3 Mar, 2017 at 9:18 AM
My Favorites aren't working - why is this?
When you are favoriting an item, be sure you are selecting it from the RECIPE DATABASE and not the meal plans. The meal plans change weekly, so if you are s...
Tue, 27 Feb, 2018 at 1:39 PM