Technical Support

I can't find my challenge or "welcome" email.
We are so sorry for this inconvenience.  If there isn't a confirmation email, one of two things happened. It's either in your junk or spam fo...
Tue, 27 Feb, 2018 at 12:41 PM
How do I join the Facebook Group?
Here’s the link to the Flat Abs Fitness Facebook group: https://www.facebook.com/groups/378450385648293/ Just click the link, send a request, and o...
Fri, 3 Mar, 2017 at 8:11 AM
What time do you send The 15-Day Challenge Workout Emails?
Your WELCOME email with important challenge info, will be sent to you immediately after signing up! Once you sign up you will have two days to prep befor...
Fri, 3 Mar, 2017 at 8:12 AM
Can I join in the middle of a group challenge?
The answer is YES!!!! You can always be included in the group challenges no matter what day we are on.  You can also start the challenge from the begin...
Fri, 3 Mar, 2017 at 8:14 AM
Do I need to log or update my workouts somewhere?
We suggest posting on our private Facebook page, just to help you with accountability! We also have you fill out progress forms! On day 1 you will send y...
Fri, 3 Mar, 2017 at 8:16 AM
The challenge videos will not play!
Oftentimes this has to do with your device. Maybe a slow internet connect or device. Try playing the videos on a different device if possible. If you are ...
Fri, 3 Mar, 2017 at 8:17 AM
I’d like to receive the challenge emails on a different email address.
Please click the "+" icon above to create a support request so we can provide you the link to sign up again with a different email address.
Sat, 4 Feb, 2017 at 6:00 PM
Why are you asking me to join a 7-Day Trial during a free challenge?
The 15-Day Challenge workouts are completely FREE and will be sent out each day as soon as you sign up. We do have a meal plan app, called Flat Abs Fitness...
Tue, 27 Feb, 2018 at 1:25 PM
My Flat Abs Fitness Trial won't process!
Sometimes if information is entered incorrectly or the bank isn't processing it for some reason (insufficient funds, etc.), this can happen. Maybe try ...
Fri, 3 Mar, 2017 at 9:06 PM