Support Center

Technical Support 9

• I can't find my challenge or "welcome" email.
• How do I join the Facebook Group?
• What time do you send The 15-Day Challenge Workout Emails?
• Can I join in the middle of a group challenge?
• Do I need to log or update my workouts somewhere?

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Technical Support 12

• I cannot login to my account - says "Please check your credentials."
• My Flat Abs Fitness Trial signup won't process!
• I didn't receive a welcome email with access to the app!
• How do I access the app for this program?
• How do I bookmark Flat Abs Fitness on iPhone

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General Questions 3

• Do I need weights or equipment for the workouts?
• How long are the Next-Level Flat Abs Fitness Workouts?
• What do the FIT Shortcuts Videos entail?

Membership Questions 5

• How do I cancel my membership to the monthly program?
• I got charged twice for the same product!
• I can't afford to pay for the program, are there any free resources for me?
• I am only receiving the daily challenge e-mails. How can I access the meal plans and workouts?
• I just signed up. How do I bookmark Flat Abs Fitness on my browser? (iPhone/Android)

Fees 7

• Is there a charge after the free trial?
• Why do I need a credit card for a free trial?
• I don't understand the charges on my card, who can I contact?
• How do I know what day my monthly payments will be withdrawn?
• I LOVE the program. Is there a way to pre-purchase the program for a year or for life?

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How to use the program 10

• I just joined Flat Abs Fitness - where do I start?
• Which workout program should I start first?
• Can I print my meal plan or workouts?
• When do the updates take place?
• Where can I get a copy of the Fablete Manifesto?

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Meal Plan 18

• How can I maintain discipline when it comes to how I eat?
• How do I keep from snacking when I sit at a desk all day?
• Do you have any meal prep tips?
• What is the specific time schedule suggested for the meals?
• How many calories should I eat with each meal?

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Specialized Diets 4

• I don't eat meat. Where do I get my protein?
• How do I enjoy myself while on vacation and during the holidays without hindering my progress?
• Are your meal plans gluten-free?
• Do you offer a vegetarian meal plan?

Meal Preparation 4

• How does meal prep stop yo-yo dieting?
• When is the best day for me to meal prep?
• How long does it take on average to prep my meals, and what does it entail?
• How much does the grocery list cost on average?

Supplements 1

• Am I required to take supplements to see results under this program?

Weight Loss 4

• How can I lose weight and stay motivated?
• Is it easier to lose weight by following a meal plan?
• How can I get the best results and KEEP them?
• What is the quickest, easiest way to lose weight?

Working Out 3

• How do I break through a plateau?
• How many days per week is ideal for working out?
• Will I be successful by only doing HIIT 4-5 days per week?

Fablete Movement 5

• I just received access to Flat Abs Fitness, how do I access the Fablete Movement group?
• How do I report inappropriate behavior on the Facebook "Fablete Movement" Group?
• Where do you make Fablete Movement announcements?
• Are members allowed to assemble other groups in the Facebook Movement Group? Ex: FitBit, Clothing Swap, Prize Giveways.. etc.
• Am I allowed to add my friends to the Fablete Facebook group?

Technical Support 2

• I’ve signed up for Fit Pro Secrets but I haven’t received it yet.
• I didn’t sign up for Fit Pro Secrets, but for some reason the system only let me through the process by not letting me opt out and charging me.

Technical Support 2

• I cannot access the meal plan! What am I doing wrong?
• I cannot access the workout programs!